Letter to the Editor, Suburban Chicago
News, The Geneva Sun
Happy with your service from Comcast (formerly AT&T Broadband)?
Any problems with reception? Ever get through to their customer
service and have them say that they are not aware of any problemsin
your area? How do you feel about their recent cost increase, which
occurred without any increase in service? What about digital cable?
Did you call them any time in the last three years and have them
tell you that it's coming "next year"?
How about your phone service? SBC (formerly Ameritech) doing a
good job? Do you think that changing their name is going to make
local service any better? Phone bill going up without any increase
in service? Getting tired of Tommy Lee Jones telling you that they
are better than before and that they are a direct descendant of
the original Bell system? Yeah, sure.
Tired of how slow your dial-up Internet service is? Tried to get
digital cable so that you could hook up a cable modem and then have
them tell you that you're not scheduled for installation until "next"
year? Has that happened every year for the past three years? Tried
to get (expensive) digital subscriber line service but they told
you you are too far from some piece of equipment?
Well, my cable service stinks; its goes out at least once a week.
I haven't had local telephone problems, but the news reports and
regulatory agencies say that lots of people do. I have a dial-up
Internet service, want faster connections and can't get them.
Fox Valley dot Net will change all that, and save you money too.
The Fox Valley communities have a long history of successfully,
inexpensively, and reliably running public utilities. In Geneva
we have a competitive advantage because we have our own power system.
Our power costs are 30 percent less than ComEd and a whole lot more
Can you say the same about Comcast (formerly AT&T Broadband),
SBC (formerly Ameritech) or your Internet provider?
Fox Valley dot Net will provide less expensive and more reliable
local phone, cable TV and Internet service. The Internet service
will be faster than anything you can imagine, equivalent to what
your college students have at school. And it all will cost less
than you are paying now. It will give us the competitive edge in
our schools, industry, employment. It will give us the ability to
take advantage of all the amazing technical innovations whichwill
come in the next few years.
And if you have problems with the service will you have to talk
to customer service in New Jersey? Fox Valley dot Net will be run
by our employees. Service not good? You can call your alderman.
The inflammatory mailer I received from Comcast recently tries
to scare us with statements like "Feel like gambling with your
tax dollars?" Well, there are no tax dollars involved with
Fox Valley dot Net. As long as there is a 30 percent usage rate
(30 percent!), the system will pay for itself in three years. Do
you really believe that 30 percent of Tri-Cities residents will
not want to get better, less expensive service?
Save yourself some cash, get genuine good customer service, and
build for your and your children's future. Remember, hundreds of
cities have successfully, and inexpensively, done this.
Vote for Fox Valley dot Net on April 1. Chuck Wettergreen Geneva